We are aware that employers can find it very frustrating that despite their best efforts, insurance companies decide not to contest claims due to a lack of evidence to refute the claim. As an extension of the Health & Safety Review, we can carry out a Claims Defence Audit to assess how comprehensive and how well documented are a business’s records. We audit training records, risk assessments, statutory examinations etc. relevant to a business, often above and beyond legal requirements, that could give the insurers the resources to defend a claim.